Delivery Information

Last updated: 8 August 2026

Brave Coolers supplies spare parts, appliances, commercial refrigeration equipment and cold-room products across the UK. Delivery arrangements depend on the item and order requirements.

Charges and available services

Delivery charges and available delivery services are shown on the relevant product page, basket, checkout or quotation. They may vary by product, supplier, size, weight, postcode, access, destination and special-handling requirements. We do not state that all products include free delivery.

Supplier and direct delivery

Some items may be supplied or delivered directly by an approved supplier. We may contact you to confirm delivery arrangements, access requirements or available service options before dispatch.

Large and commercial items

Large, bulky or commercial refrigeration equipment may require suitable access, a safe unloading area and someone available to receive the goods. Unless expressly agreed in writing, delivery does not include installation, positioning, unpacking, disposal of existing equipment or connection services.

Lead times and availability

Lead times depend on stock availability, supplier arrangements and delivery destination. Any delivery estimate is not a guaranteed time unless specifically agreed in writing. Please do not arrange contractors or site works until delivery has been confirmed.

On delivery

Please inspect goods as soon as reasonably possible and report visible transit damage, missing items or incorrect goods promptly, with photos where available. This helps us investigate with the carrier or supplier and does not affect your statutory rights.

Contact

For delivery queries, email info@bravecoolers.co.uk or call 020 8528 3858.